"THE WORKS" Newsletter - #10 - July 2008

Welcome to the latest issue of THE WORKS, the WebWorks.com newsletter.

The new ePublisher Platform SUMMER release is not the only sign of the continuing change and growth here at WebWorks. While the SUMMER release opens up the power of ePublisher to the Eclipse Help community, we continue to open up our company to our existing users.

Plans have now been finalized for RoundUp 2008 and we are looking forward to building on last year's success and hope to meet even more ePublisher users at this year's event where we will have even more to talk about, and show you.

For customers located near our Austin, TX headquarters we have started a monthly Open House and invite anyone to come along and join us on the second Tuesday of each month to meet the WebWorks team, and ask us any questions you wish. Talking of the WebWorks office, the office space itself is undergoing a physical transformation that is designed to reflect the new more open WebWorks and provide a innovative and fun environment for staff and visiting customers alike.

We are also delighted to welcome UserAid and Scripto bvba to our growing family of Service Partners and look forward to working with them to deliver...

Your Content. Your Way. Every Time.

-Tony McDow

ePublisher SUMMER Release

ePublisher 2008.2 Now Available

WebWorks is pleased to announce the SUMMER 2008 release of its industry-leading ePublisher platform. Leading the list of new features for this release is the addition of Eclipse Help as an output format. By leveraging the established power and automated processes of the ePublisher Platform, companies developing products based on the fast-growing Eclipse platform, such as the Eclipse IDE, can now produce high-quality online documentation and Web-based info-centers with just a few clicks.

The ePublisher SUMMER release includes what is believed to be an industry-first automated process for previewing Eclipse Help before it is deployed. This new process saves time, improves quality and reduces the time to market for products based on the Eclipse platform by ensuring that the product documentation and help systems can stay in sync throughout an agile product development cycle.

RoundUp 2008 WebWorks User Conference

Schedule Finalized

With the addition of Scott Abel to the speaking roster, WebWorks.com is pleased to announce the complete program for RoundUp 2008, the second annual WebWorks Users Conference. An entertaining and thought-provoking speaker, Abel will bring the first day’s activities to a close.

RoundUp 2008 will focus on the concept of Agile Enterprise Publishing and will spotlight industry trends and the impact of Web2.0 on the Enterprise Publishing industry. Among the many topics covered will be DITA publishing, the impact of S1000D, Controlled Authoring and the emergence of Publishing to Wiki technology.

For attendees wishing to learn more about the WebWorks.com ePublisher platform, a parallel track hosted by the WebWorks development and support team will present sessions on a wide range of topics from customization to fine tuning and automating the publishing process.

Attendees at RoundUp 2008 will enjoy three days of product knowledge, networking and Texas-style hospitality, plus get to meet the WebWorks team and be the first to see the ePublisher FALL Release.

RoundUp 2008 will be held between September 30, 2008, and October 2, 2008, at the InterContinental Stephen F. Austin Hotel in downtown Austin, Texas. Full details can be found at http://www.webworksroundup.com

Pre-RoundUp Training Sessions

On Monday, September 29, the day before RoundUp, the WebWorks team will be hosting two optional training courses at their offices. The two courses will cover:

Migrating From WebWorks Publisher 2003 to the ePublisher Platform

Looking to make the move from the legacy WebWorks Publisher 2003 product to the ePublisher Platform? Then this is the course for you. Learn directly from the WebWorks staff the best practices and tips to make the move as smoothly and efficiently as possible.

ePublisher "Under The Covers" - A Developer's Look at How ePublisher Works

Discover how to customize and extend the power of the ePublisher Platform in this intensive hands-on session lead by our senior development team. This is your chance to get a peek under the covers of ePublisher with the team that developed it.

Booking Information

• Courses will run from 1:00 p.m. to 4:00 p.m. on Monday, September 29, at the WebWorks.com offices.
• Transportation will be provided on Monday evening from the WebWorks offices to the Stephen F. Austin Hotel for RoundUp 2008.
• Classes will be hands-on and attendees will need to bring a laptop computer.
• Cost is only $295 per student.

RoundUp 2007 sessions now public

From July 1 access to all the recorded sessions from RoundUp 2007 is open to everyone. You can check out last year's conference happenings HERE where you can view or download slide presentations, session audio recordings and even select video.

WebWorks News

The Q is Sweet 16

On July 6, Quadralay Corporation celebrated the sixteenth annivesary of its incorporation. Over the years the company has been involved in various leading-edge online technologies and is looking forward to continuing innovation and growth with the WebWorks ePublisher platform. Thanks to all our customers who have helped the company reach its "sweet sixteen" birthday.

Documentation Project Update

As announced at RoundUp 2007, WebWorks has launched a project to rewrite our complete documentation set to make it more user-friendly. The aim is to have the first deliverables ready and available online in time for RoundUp 2008 at the end of September 2008. The project has reached its first milestone on time and the initial content has been made available to a project team of expert WebWorks users for review and comment.

WebWorks Open House

Starting in July the WebWorks team will be launching a series of monthly OPEN HOUSE sessions at our Austin, Texas, offices. Once a month we will provide a conference room and some snacks, and a few members of the WebWorks team will be on hand to answer any questions you may have about our products and services. If you are in the Austin area feel free to stop by between 6:00 p.m. and 8:00 p.m. on the second Tuesday of the month. The first WebWorks Open House was held on Tuesday July 8. If you are in the Austin area, we look forward to seeing you at future events.

WebWorks.com introduces Subscription Program

For customers who wish to stay with the latest releases and patches, but don't want full support coverage or the other benefits of the Full Service Maintenance program, we now offer a low-cost subscription program. For a low annual cost-per-license customers will receive a year's worth of upgrade coverage (four releases). Support can then be purchased on a per-incident basis. This offering is proving very popular with customers who have infrequent support needs.

ePublisher 9.0 and 9.1 Declared EOL

In keeping with the our policy of supporting our current release plus two years back, the ePublisher SUMMER release (2008.2) means that ePublisher versions 9.0 and 9.1 have been declared "End of Life" and are now considered "Legacy Products." Support for these versions will be discontinued at the end of Q3 (September 2008) and we strongly encourage any ePublisher customers still using these versions to upgrade to the latest version.

WebWorks Legacy Product Downloads

As announced on WebWorks.com in March, from July 1, 2008 (2 years after the product was declared "end of life") all traces of the legacy WebWorks Products, versions 8.6 and earlier, will be removed from our active corporate servers. Replacement downloads will no longer be available.

Partner Updates

WebWorks.com is pleased to announce that UserAid and Scripto bvba have joined the WebWorks Service Partner program.

• UserAidprovides the turn-key information design solutions you need to deliver complete, intuitive software products. The customized services we provide are based on understanding your needs, furnishing a comprehensive solution, and developing a long-term partnership through a fixed-cost model.
• Scripto bvbais a communication consultancy firm, specialized in technical writing and user documentation design, information modeling with DITA, FrameMaker and DITA training.

WebWorks.com On The Road

...... you can find us at the following shows over the coming months. So stop by and have a chat about all the great things happening at WebWorks.com.

• Sept 15-17, BestPractices, Santa Fe N.M.
• Sept 30 - Oct 2, RoundUp 2008, Austin Texas
• Oct 29 - Nov 1, DocTrain East, Boston Mass.