2024, Out With The Old And in With The New

2024 was a transformative year for WebWorks. We uncovered the future, began implementing it, and already see it leading us in the right direction. As we close out 2024, we’re filled with excitement and hope for what lies ahead. We can’t wait to see what 2025 will bring!

by Erin West
December 17, 2024
Announcements

Reflecting on 2024: A Year of Innovation and Growth at WebWorks

As 2024 comes to a close, we at WebWorks are filled with gratitude and pride for the strides we’ve made this year. Together with our clients and partners, we’ve achieved incredible milestones, setting a strong foundation for the future of technical communication.

2024 Highlights: Advancing Your Workflow

This year, we guided our users in creating resilient, adaptable documentation workflows by leveraging Markdown++. By integrating this modern framework, technical writers gained the ability to create structured content optimized for human and AI consumption. This approach not only enhances the usability of current documentation but ensures its relevance as technologies evolve.

For more on our future-proof workflow, explore our blog post here.

ePublisher 2024.1

In 2024, we took significant strides to enhance your technical documentation experience. Our ePublisher 2024.1 release brought groundbreaking features designed to empower content creators and streamline workflows:

  • Markdown++ Conversion Tool: Convert your legacy FrameMaker, Word, and DITA content to Markdown++ while preserving your document's full style taxonomy, ensuring high-quality, structured output.

  • Advanced Table Conversion: Create Markdown++ tables compatible with GitHub, featuring multi-line table cells and customizable styling options.

  • Reverb 2.0 Enhancements:

    • Popups Support: Enable your users to “peek” at additional content within the current page.

    • Optimized Directory Structure: Experience improved load times for larger projects.

    • Extended Windows Long Path Support: Work seamlessly with deeper directory structures and longer file paths.

Empowering Technical Writers

In 2024, we emphasized the evolving role of technical writers as knowledge brokers and AI trainers. This shift empowers writers to embrace modern workflows and extend their influence within organizations.

These innovations reflect our ongoing commitment to delivering tools that meet your evolving needs, helping you stay ahead in an ever-changing industry. Our motto at WebWorks is "Documentation is not a business expense, but a revenue generation tool", this means all our products are designed to help you improve your customers' experence.

Looking Ahead to 2025

As we look to 2025, we’re excited to introduce our AI Document Assistant—a game-changing addition to HTML output. This innovative new product embeds custom-built AI assistants directly into your documentation, enabling interactive conversations that help users quickly find answers and deepen their understanding of your products. The result? A smarter, more engaging, and efficient documentation experience.

Stay tuned for updates as we take another bold step forward by signing up for our mailing list

Wishing You Happy Holidays

To our customers, partners, and team members, thank you for being an integral part of our success. Your feedback, collaboration, and trust inspire us to keep innovating and improving.

From all of us at WebWorks, we wish you a joyful holiday season and a prosperous New Year. Here’s to achieving new milestones together in 2025!

Warm regards,

The WebWorks Team


Further Reading